We have a 15-day return policy, which means you have 15 days after the purchase date.

To be eligible for a return, your item must be in the same condition that you received it, each phone must contain a factory reset with iCloud and find my iPhone must be removed with each device set to the original packaging and product . You’ll also need the receipt or proof of purchase. In order to keep our prices as low as possible, we reserve the right to charge a 20% restocking fee on any return. This helps us cover our shipping costs, and helps us maintain our incredible pricing

To start a return, you can contact us If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

To keep our prices as affordable as possible, the 15-day return policy applies to only devices(phones, headphones, computers, etc). Any added accessories, bundles, or premium shipping is a nonrefundable product and/or service. 

Necessary Factory Reset

Worry-free experience Magic Wireless Certified Pre-Owned Assurance provides an unmatched 15-day money-back guarantee on all purchases not damaged by client

Get your devices FAST.

Free 2-day shipping included on all
magic wireless purchases. Convenient overnight shipping option available. With a flat rate of $35 or more. 

15 Day Returns

If you don’t love your device, our team will take it back with in 15 days!